[Solved] Can't Open Document/Crashing

[Hagar Delest]

Hi. I worked for well over an hour on a very important document which included a table filled with data. I saved it, then went back to input more data a few minutes later and I can't open it. It opens, but then I get the little hourglass icon showing it's working, and a few seconds later, it crashes and OpenOffice just closes entirely. This happens every time, so that I can't access my document. What do I do? This has never happened before. Thank you.

[Hagar Delest]

Hi and welcome to the forum!

Do you save in native ODF (.odt for text documents)?
Do you have a backup? Look into the /backup folder of your profile, see [Tutorial] The OpenOffice User Profile.

[brightraven]

Hi.. thank you! I was able to find the OpenOffice files in Explorer, but there's no user file?

Anyway, I was able to access it another, more complicated way. I sent the file to myself via email attachment, then saved in my OneDrive and opened as a Word document. That worked, and allowed me to make edits and print out. Thanks!

[Hagar Delest]

If you work with AOO, then stick to its native format. If you need to work with MS Word documents (.docx), then buy MS Office. Or try LibreOffice that has a better compatibility with OOXML.
But please remember that OOXML was not designed to be compatible with anything else than MS Office (vendor lock-in policy).