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Error Report Tool UI for AOO 4.1.7

PostPosted: Sat Nov 30, 2019 9:30 pm
by nosivik307
Hello,

I recently had a "bad allocation" crash on Writer and was able to recover everything, but was unsure if I was successful in sending out a crash report. I tried to find some sort of UI example of the dialogue boxes in the crash reporter, and was able to find a detailed document published by OO for version 2.0, but nothing more recent (if you search "OpenOffice.org Error Reporter UI Specification" online, it is an .odt file that is usually in the first few results). The direct link is http://www.openoffice.org/specs/appwide/errorreporter/error_report_2_0_ui_specification.odt (it will automatically open as a .odt)

I remember getting to a point where a "Show Report" button was visible that would show me a copy of the report, but I don't remember any spaces to write additional information or clicking any "send" button. I think at that point the dialogue box may have closed automatically, or perhaps I clicked "skip" or something similar and it closed. The "Error Reporting Tool" under the Help section of the application is a lot less specific than the old UI specification document I found, but seems to indicate that a "send" button had to be pressed.

Does anyone know if there is a version of that UI specification sheet that is applicable to 4.1.7 or equivalent, or could explain to me how the dialogue boxes flow on the Error Reporting Tool?

Thank you!

Re: Error Report Tool UI for AOO 4.1.7

PostPosted: Sat Nov 30, 2019 11:57 pm
by RusselB
Welcome to the Forums.
The proper way to report bugs and/or make suggestions for improvements/enhancements is detailed in [Tutorial] Reporting bugs or suggestions
As that file is for the 2.0 version, which is now extremely old, I have my doubts as to the applicability of that document.

Re: Error Report Tool UI for AOO 4.1.7

PostPosted: Sun Dec 01, 2019 12:39 am
by nosivik307
Thanks so much! Will reference that for the future.

Is it possible that the in-application reporting tool was removed completely? I did a little more digging before you responded and it seems that people were talking about that in earlier builds of 4.0, and that the help section itself contained outdated info.

Re: Error Report Tool UI for AOO 4.1.7

PostPosted: Sun Dec 01, 2019 12:45 am
by RusselB
Definitely a possibility, but without looking at the actual code and knowing where to look, or knowing that this was a listed change (which I don't recall seeing), there's no way to know.
Even if the code for the reporting was present, it might be in a block that has been remarked...so the difference could be as little as two lines of code.

Re: Error Report Tool UI for AOO 4.1.7

PostPosted: Sun Dec 01, 2019 1:36 am
by nosivik307
Wow, looks like it was removed way back at the release of 3.4.0 as per the release notes:
https://www.openoffice.org/development/releases/3.4.0.html

There's probably still some lines of code in 4.1.7 that allow the dialogue to come up, but that explains why it then exited mysteriously on me. Interesting. Might be something to consider seeking out to remove in future builds to avoid confusion. Just wanted to follow up and send you documentation.

Thanks again. Cheers!