[Solved] Catalina Gatekeeper stops OpenOffice 4.1.9

Issues installing under the Mac OSX - X11 - Aqua

[Solved] Catalina Gatekeeper stops OpenOffice 4.1.9

Postby eleanorb » Sat Feb 13, 2021 4:50 pm

I recently applied the Catalina technical upgrade to my Mac system, then I downloaded OO v 9, but I get the unidentified developer error and the usual methods of overriding this are not available. Anyone else have this problem?
Last edited by Hagar Delest on Sun Feb 14, 2021 8:21 pm, edited 1 time in total.
Reason: tagged solved.
AOO 4.1.8 and LO 6.4.5 on MacOS 10.15.7
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Re: For v.9 the usual way of overriding the developer

Postby John_Ha » Sat Feb 13, 2021 8:55 pm

Have you tried the methods in the Tutorial: Mac FAQ? Especially the Gatekeeper settings in Q05?
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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Re: Catalina Gatekeeper stops OpenOffice 4.1.9

Postby eleanorb » Sun Feb 14, 2021 7:26 pm

i am the original poster. I finally called Apple Support, was referred to a Senior advisor, who took half an hour to fix this for me. I'm not sure what all he did, but at the end I could open the downloaded v. 9, and since it only needs to be opened once for the error to be cleared, I'm content. However, I can't be sure what caused the problem — I think it was something in the recent 10.15.7 Security Update 2020 to Catalina, and the Senior advisor believes it is some problem introduced with OO v. 9! We're as bad as the politicians!
— Eleanor
AOO 4.1.8 and LO 6.4.5 on MacOS 10.15.7
eleanorb
 
Posts: 95
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Location: Queens, NY

Re: Catalina Gatekeeper stops OpenOffice 4.1.9

Postby John_Ha » Sun Feb 14, 2021 8:26 pm

eleanorb wrote:I think it was something in the recent 10.15.7 Security Update 2020 to Catalina ...

Semi correct. 4.1.9 is new so Catalina doesn't know about it and needs to be told it is OK.

eleanorb wrote: ... the Senior advisor believes it is some problem introduced with OO v. 9!

In the immortal words of Mandy Rice-Davies, "Well he would, wouldn't he."
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
John_Ha
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Re: [Solved] Catalina Gatekeeper stops OpenOffice 4.1.9

Postby eleanorb » Sun Feb 14, 2021 10:58 pm

But how is the gatekeeper supposed to be told 9 is okay? I thought that was what the normal procedure did (Ctl - click on the file and get the option of open it anyway). My problem was that ctl click didn't bring up that option. E.
AOO 4.1.8 and LO 6.4.5 on MacOS 10.15.7
eleanorb
 
Posts: 95
Joined: Mon Dec 28, 2009 11:59 pm
Location: Queens, NY


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