[Solved] Unable to open Word .DOCX files

Issues installing under the Mac OSX - X11 - Aqua

[Solved] Unable to open Word .DOCX files

Postby yohejohn » Fri Jan 08, 2021 4:42 am

Hello,

I have a new MacBook Air, OS Big Sur 11.1. I was able to finally have my computer 'allow' OpenOffice to open, but now I'm having a new problem:

When I try to open a Word document Open Office crashes and I get an error window saying:
OpenOffice quit unexpectedly. Click 'reopen' to open the application again. This report will be sent to Apple automatically.

When it restarts, I get a window saying "Open Office Document Recovery" with a 'status column' of the documents I tried to open. Also seems to have a 'bar' to show time elapse of recovering said documents, but it hasn't started. This has happened over and over. If I click on 'start recovery' it gives green checks next to the documents, but....they don't appear. If I click 'next', a new blank document just appears.

I CAN open Open Office documents no problem. But again, NOT Word .docx documents. How can I do so?

Thank you in advance.

John
Last edited by MrProgrammer on Thu Jan 21, 2021 1:48 am, edited 2 times in total.
Reason: tagged solved.
LIbreOffice Version 7.0.4.2
Mac OS Big Sur 11.2.2
yohejohn
 
Posts: 27
Joined: Fri Jan 08, 2021 12:50 am

Re: Unable to open Word documents?

Postby robleyd » Fri Jan 08, 2021 5:02 am

This is a known issue with Big Sur and AOO 4.1.8. See this blog post for more information.
Cheers
David
Apache OpenOffice 420m2(Build:9821) - Slackware 14.2 - 64 bit
LibreOffice 6.4.6.2 (SlackBuild for 6.4.6 by Eric Hameleers) - Slackware 14.2 - 64 bit
Apache OpenOffice 4.1.4 - Windows 7 Virtual machine
User avatar
robleyd
Moderator
 
Posts: 3950
Joined: Mon Aug 19, 2013 3:47 am
Location: Murbko, Australia

Re: Unable to open Word documents?

Postby RusselB » Fri Jan 08, 2021 5:04 am

My recommendation is to stop working with OpenOffice and switch to http://www.libreoffice.org
LibreOffice has a higher level of compatibility with MS Office and is under more consistent updating than OpenOffice.
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
User avatar
RusselB
Moderator
 
Posts: 6396
Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON

Re: Unable to open Word documents?

Postby Bidouille » Sat Jan 09, 2021 12:12 pm

My recommendation is to download and use AOO 4.1.9(*) who solves this issue.
Maybe if a large public of end-users will testing, this will not happen.

(*) http://home.apache.org/~jim/AOO-builds/Dev/
User avatar
Bidouille
Volunteer
 
Posts: 435
Joined: Mon Nov 19, 2007 10:58 am
Location: France

Re: Unable to open Word documents?

Postby yohejohn » Sun Jan 10, 2021 4:55 am

Thanks all. I'm trying LibreOffice and loving how smooth it works with .docx files.

What is the difference between OpenOffice and LIbreOffice? Are they different people? Will the OpenOffice people get mad at us for talking about LibreOffice on here? :)

I will try uploading the new version of OpenOffice. I've used OpenOffice for years side by side with Word, but I'm fed up with Word and Microsoft and want something, a word processor, that works smoothly with my old .doc and .docx files, which LibreOffice is doing.

John
LIbreOffice Version 7.0.4.2
Mac OS Big Sur 11.2.2
yohejohn
 
Posts: 27
Joined: Fri Jan 08, 2021 12:50 am

Re: Unable to open Word documents?

Postby RusselB » Sun Jan 10, 2021 5:17 am

LibreOffice is a fork of OpenOffice, which means that LibreOffice started with the same code as OpenOffice.
As to talking about LibreOffice here on the OpenOffice forum, that isn't a problem as, it is stated at the top of the page "User community support forum for Apache OpenOffice, LibreOffice and all the OpenOffice.org derivatives"
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
User avatar
RusselB
Moderator
 
Posts: 6396
Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON

Re: [Solved] Unable to open Word documents?

Postby Bidouille » Sun Jan 10, 2021 3:07 pm

On the other hand, if only use is OOXML formats, the best solution is to buy MS-Office
User avatar
Bidouille
Volunteer
 
Posts: 435
Joined: Mon Nov 19, 2007 10:58 am
Location: France

Re: [Solved] Unable to open Word documents?

Postby John_Ha » Thu Jan 21, 2021 12:46 am

LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
John_Ha
Volunteer
 
Posts: 8372
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK


Return to Mac OSX

Who is online

Users browsing this forum: No registered users and 4 guests