"unknown user" blocked me from opening

Issues with installing under all versions of MS Windows

"unknown user" blocked me from opening

Postby teshub43 » Sat May 08, 2021 6:09 am

After I downloaded the 4.1.10 version, a template would show up that "unknown user" had blocked me from opening my check register to edit. I could make a copy and edit. But each new edit required a new copy. I restored my computer to before that download. When I try to install, the wizard just begins to load, then disappears. I am completely locked out of Open Office.
Last edited by MrProgrammer on Sat May 08, 2021 4:11 pm, edited 2 times in total.
Reason: Title edited as it appears to be a different issue; Title was: Check Update Crash
open office 4.1.10 on windows 10
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Re: Check Update Crash

Postby RusselB » Sat May 08, 2021 6:43 am

Welcome to the Forums.
Please check the topic located at https://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=105187
OpenOffice 4.1.7, LibreOffice on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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Re: Check Update Crash

Postby Hagar Delest » Sat May 08, 2021 9:49 am

Topic moved from Mac OS section to Windows (per OP signature).
The title still does not seem to reflect the issue.

You can try to remove AOO first and then install the new version.
Then checking the ransomware protection should fix the initial issue.
LibreOffice 7.0.5 on Xubuntu 21.04 and 7.0.5 portable on Windows 10
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