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Crashing in MS Windows 8.1

PostPosted: Mon Nov 25, 2019 12:53 pm
by Dianne#1
Thank you so much I will try this and see if it works.

I need a little help , I love this program but the issue I have is it either crashes or freezes up every few minutes, I have tried everything I know to fix it and nothing works. I have version 4.1.7 and I an using MS Windows 8.1. Thank you in advance for any help.

Re: crashing in MS Window 8.1

PostPosted: Mon Nov 25, 2019 2:41 pm
by Hagar Delest
Hi and welcome to the forum!

You can first try to reset your OpenOffice user profile.
If no change, does it apply for any document or some of them only?

Please add [Solved] at the beginning of the title in your first post (top of the topic) with the *EDIT button if your issue has been fixed.

Re: Crashing in MS Windows 8.1

PostPosted: Mon Nov 25, 2019 2:46 pm
by RoryOF
If the profile reset does not work, start Windows in Safe Mode and see if OpenOffice will run when windows is in Safe Mode. If so, a little detective work will be required.

Re: edit Crashing in MS Windows 8.1

PostPosted: Tue Nov 26, 2019 12:46 am
by Dianne#1
thank I will try this.