APPCRASH LibreOffice

Help with installation and general system troubleshooting questions concerning the office suite LibreOffice.

APPCRASH LibreOffice

Postby tecknomage » Sat Jan 14, 2017 7:22 pm

I get the same crash with ALL LibreOffice modules (Calc, Writer, etc) even after updating to latest v5.2.4.2 :cry:

Note the "Faulting module" below. I've verified that this is the latest version of MSVCR120.dll (a Visual C extension).

Use Event Viewer [Windows Logs][Application] just after crashes to see info like shown below.

===Win Log App START===
Log Name: Application
Source: Application Error
Date: 01/14/2017 08:04:37
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Edward-PC
Description:
Faulting application name: soffice.bin, version: 5.2.4.2, time stamp: 0x58588d65
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0x40000015
Fault offset: 0x000a7676
Faulting process id: 0x1a08
Faulting application start time: 0x01d26e7fa9d28cc3
Faulting application path: C:\APPS\LibreOffice\program\soffice.bin
Faulting module path: C:\Windows\system32\MSVCR120.dll
Report Id: 259501c5-da73-11e6-99fd-74d435efa743
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-14T16:04:37.000000000Z" />
<EventRecordID>194943</EventRecordID>
<Channel>Application</Channel>
<Computer>Edward-PC</Computer>
<Security />
</System>
<EventData>
<Data>soffice.bin</Data>
<Data>5.2.4.2</Data>
<Data>58588d65</Data>
<Data>MSVCR120.dll</Data>
<Data>12.0.21005.1</Data>
<Data>524f7ce6</Data>
<Data>40000015</Data>
<Data>000a7676</Data>
<Data>1a08</Data>
<Data>01d26e7fa9d28cc3</Data>
<Data>C:\APPS\LibreOffice\program\soffice.bin</Data>
<Data>C:\Windows\system32\MSVCR120.dll</Data>
<Data>259501c5-da73-11e6-99fd-74d435efa743</Data>
</EventData>
</Event>
===Win Log App END===

Split from APPCRASH, floris v, moderator
Tecknomage
Computer Systems Specialist
IT Technician
OOo 3.0.X on Ms Windows XP
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Re: APPCRASH LibreOffice

Postby Zizi64 » Sat Jan 14, 2017 9:16 pm

I get the same crash with ALL LibreOffice modules (Calc, Writer, etc) even after updating to latest v5.2.4.2

The "Fresh" versions are published for testing. Use the latest "Still" version for your important jobs.
And you can try the latest "Fresh" versions as a portable version... (There is not Portable LO 5.2.4.2 version yet.)

Please report the problem on the bug reporting sites.
(We are Users here, like you.)

The developers can fix the reproducible bugs only. What operating system are you using?
(Your Forum signature seems very old...)
Tibor Kovacs, Hungary; LO6.1.6, 6.2.8 /Win7-10 x64Prof.
PortableApps/winPenPack: LO3.3.0-6.4.5;AOO4.1.7
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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