[Solved] Mail merge/fields access—Still crashing years later
Posted: Mon Nov 07, 2022 7:46 pm
I refer you to this post by "Boladi". I've experienced the same crash for many years now. It seems to come and go at random. I do some field merging once a year, and each time I start out dead in the water because even inspecting the fields causes a crash every time. Eventually after trying enough times there's some unknown variation and everything starts working again. But it's a PITA, and so far this year no amount of fiddling has stopped the inevitable crashes.
Creating a new user profile doesn't help. Very soon after I start working with fields the problem returns. My crash report is very similar to the one posted by Boladi. It appears a system library chokes on something and aborts. With this level of detail surely the developers could track down the source of the problem?
Creating a new user profile doesn't help. Very soon after I start working with fields the problem returns. My crash report is very similar to the one posted by Boladi. It appears a system library chokes on something and aborts. With this level of detail surely the developers could track down the source of the problem?
Code: Select all
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: soffice [46087]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 4.1.9 (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-11-07 12:22:33.6979 -0500
OS Version: macOS 12.6 (21G115)
Report Version: 12
Bridge OS Version: 6.6 (19P6067)
Anonymous UUID: 6A512C8F-ACA4-69F5-9B79-16FF37EC1CBD
Sleep/Wake UUID: 9C8F809C-56FD-4C21-AE14-D55E7F103979
Time Awake Since Boot: 310000 seconds
System Integrity Protection: enabled
Crashed Thread: 10
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [46087]
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff807ed0bd2 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x7ff807f08e7e _pthread_mutex_firstfit_lock_wait + 76
2 libsystem_pthread.dylib 0x7ff807f06cbb _pthread_mutex_firstfit_lock_slow + 205
3 libuno_sal.dylib.3 0x10f6f16ce osl_acquireMutex + 14
4 libvcl.dylib 0x111a11352 non-virtual thunk to SalYieldMutex::acquire() + 18
5 libvcl.dylib 0x111cf5232 -[TimerCallbackCaller timerElapsed:] + 66
6 Foundation 0x7ff808e6ff21 __NSFireTimer + 67
7 CoreFoundation 0x7ff807feaf69 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
8 CoreFoundation 0x7ff807feaa58 __CFRunLoopDoTimer + 923
9 CoreFoundation 0x7ff807fea5c8 __CFRunLoopDoTimers + 307
10 CoreFoundation 0x7ff807fd0cd6 __CFRunLoopRun + 2010
11 CoreFoundation 0x7ff807fcfe3c CFRunLoopRunSpecific + 562
12 HIToolbox 0x7ff810c7f5e6 RunCurrentEventLoopInMode + 292
13 HIToolbox 0x7ff810c7f213 ReceiveNextEventCommon + 283
14 HIToolbox 0x7ff810c7f0e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
15 AppKit 0x7ff80aa09fad _DPSNextEvent + 927
16 AppKit 0x7ff80aa0866a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
17 libvcl.dylib 0x111a11ff7 AquaSalInstance::Yield(bool, bool) + 631
18 libvcl.dylib 0x111a4ca3b Application::Yield(bool) + 91
19 libvcl.dylib 0x111c54f46 Dialog::Execute() + 102
20 libswui.dylib 0x14b2f1a47 SwFldEditDlg::Execute() + 23
21 libsw.dylib 0x1496d4d2e SwTextShell::ExecField(SfxRequest&) + 1214
22 libsfx.dylib 0x110613177 SfxDispatcher::Call_Impl(SfxShell&, SfxSlot const&, SfxRequest&, unsigned char) + 1047
23 libsfx.dylib 0x1106166e0 SfxDispatcher::PostMsgHandler(SfxRequest*) + 272
24 libsfx.dylib 0x110613629 SfxDispatcher::LinkStubPostMsgHandler(void*, void*) + 9
25 libsfx.dylib 0x1105970cf SfxHintPoster::LinkStubDoEvent_Impl(void*, void*) + 15
26 libvcl.dylib 0x111ce4f0a ImplWindowFrameProc(Window*, SalFrame*, unsigned short, void const*) + 5818
27 libvcl.dylib 0x111a11ef7 AquaSalInstance::Yield(bool, bool) + 375
28 libvcl.dylib 0x111a4ca3b Application::Yield(bool) + 91
29 libvcl.dylib 0x111a4c9c7 Application::Execute() + 39
30 libsofficeapp.dylib 0x10f5b0f32 desktop::Desktop::Main() + 11698
31 libvcl.dylib 0x111a5252a ImplSVMain() + 74
32 libvcl.dylib 0x111a11b90 AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 96
33 libvcl.dylib 0x111cf537d -[VCL_NSApplication sendEvent:] + 77
34 AppKit 0x7ff80ae3218b -[NSApplication _handleEvent:] + 65
35 AppKit 0x7ff80a9fad3e -[NSApplication run] + 623
36 AppKit 0x7ff80a9cec97 NSApplicationMain + 817
37 libvcl.dylib 0x111a10867 ImplSVMainHook(unsigned char*) + 183
38 libvcl.dylib 0x111a53171 SVMain() + 17
39 libsofficeapp.dylib 0x10f5d87d8 soffice_main + 136
40 soffice 0x10f40eeb0 main + 16
41 soffice 0x10f40ee94 start + 52
Thread 1:
0 libsystem_kernel.dylib 0x7ff807ed13ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff807f0ba6f _pthread_cond_wait + 1249
2 libuno_sal.dylib.3 0x10f71f474 0x10f6ec000 + 210036
3 libsystem_pthread.dylib 0x7ff807f0b4e1 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff807f06f6b thread_start + 15
Thread 2:
0 libsystem_pthread.dylib 0x7ff807f06f48 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x7ff807f06f48 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x7ff807f06f48 start_wqthread + 0
Thread 5:
0 libsystem_pthread.dylib 0x7ff807f06f48 start_wqthread + 0
Thread 6:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x7ff807ece97a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff807ecece8 mach_msg + 56
2 CoreFoundation 0x7ff807fd236d __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff807fd09f8 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff807fcfe3c CFRunLoopRunSpecific + 562
5 AppKit 0x7ff80ab779ce _NSEventThread + 132
6 libsystem_pthread.dylib 0x7ff807f0b4e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff807f06f6b thread_start + 15
Thread 7:
0 libsystem_kernel.dylib 0x7ff807ed5092 __accept + 10
1 libuno_sal.dylib.3 0x10f6f7feb osl_acceptPipe + 27
2 libvos3s5abi.dylib 0x10f66dd64 vos::OPipe::accept(vos::OStreamPipe&) + 36
3 libsofficeapp.dylib 0x10f5d6e7b desktop::OfficeIPCThread::run() + 5323
4 libvos3s5abi.dylib 0x10f66950f vos::threadWorkerFunction_impl(void*) + 15
5 libuno_sal.dylib.3 0x10f6f2855 0x10f6ec000 + 26709
6 libsystem_pthread.dylib 0x7ff807f0b4e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff807f06f6b thread_start + 15
Thread 8:
0 libsystem_pthread.dylib 0x7ff807f06f48 start_wqthread + 0
Thread 9:
0 libsystem_kernel.dylib 0x7ff807ed13ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff807f0ba6f _pthread_cond_wait + 1249
2 libuno_sal.dylib.3 0x10f6eedce osl_waitCondition + 174
3 updchk.uno.dylib 0x14ae3c939 0x14ae30000 + 51513
4 libsofficeapp.dylib 0x10f5f15cf threadFunc + 15
5 libuno_sal.dylib.3 0x10f6f2855 0x10f6ec000 + 26709
6 libsystem_pthread.dylib 0x7ff807f0b4e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff807f06f6b thread_start + 15
Thread 10 Crashed:
0 libsystem_c.dylib 0x7ff807e56ddc __abort + 169
1 libsystem_c.dylib 0x7ff807e56d33 abort + 138
2 libsystem_c.dylib 0x7ff807e560cb __assert_rtn + 314
3 AppKit 0x7ff80aad8619 NSViewSetCurrentlyBuildingLayerTreeForDisplay + 210
4 AppKit 0x7ff80b28eec3 NSWindowUpdateLayerTree + 67
5 AppKit 0x7ff80aad6af6 -[NSWindow displayIfNeeded] + 214
6 libvcl.dylib 0x111cfe421 -[SalFrameWindow displayIfNeeded] + 97
7 AppKit 0x7ff80aad6959 __NSWindowGetDisplayCycleObserverForDisplay_block_invoke + 626
8 AppKit 0x7ff80aad4f57 NSDisplayCycleObserverInvoke + 155
9 AppKit 0x7ff80aad4ae4 NSDisplayCycleFlush + 921
10 QuartzCore 0x7ff80f082fbe CA::Transaction::run_commit_handlers(CATransactionPhase) + 98
11 QuartzCore 0x7ff80f081cdc CA::Transaction::commit() + 376
12 QuartzCore 0x7ff80f09e672 CA::Transaction::release_thread(void*) + 206
13 libsystem_pthread.dylib 0x7ff807f09567 _pthread_tsd_cleanup + 487
14 libsystem_pthread.dylib 0x7ff807f0bb89 _pthread_exit + 70
15 libsystem_pthread.dylib 0x7ff807f0b4ec _pthread_start + 136
16 libsystem_pthread.dylib 0x7ff807f06f6b thread_start + 15
Thread 11:
0 libsystem_kernel.dylib 0x7ff807ed13ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff807f0ba6f _pthread_cond_wait + 1249
2 libuno_sal.dylib.3 0x10f6eee01 osl_waitCondition + 225
3 libcomphelps5abi.dylib 0x10faf1ebc comphelper::AsyncEventNotifier::run() + 844
4 libsofficeapp.dylib 0x10f5f15cf threadFunc + 15
5 libuno_sal.dylib.3 0x10f6f2855 0x10f6ec000 + 26709
6 libsystem_pthread.dylib 0x7ff807f0b4e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff807f06f6b thread_start + 15
Thread 12:
0 libsystem_kernel.dylib 0x7ff807ed13ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff807f0ba6f _pthread_cond_wait + 1249
2 libuno_sal.dylib.3 0x10f6eedce osl_waitCondition + 174
3 configmgr.uno.dylib 0x11444fe23 configmgr::Components::WriteThread::run() + 35
4 libsofficeapp.dylib 0x10f5f15cf threadFunc + 15
5 libuno_sal.dylib.3 0x10f6f2855 0x10f6ec000 + 26709
6 libsystem_pthread.dylib 0x7ff807f0b4e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff807f06f6b thread_start + 15
Thread 10 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000003 rcx: 0x00007ff807ed1342 rdx: 0x0000000000000000
rdi: 0x0000000000000003 rsi: 0x000070000ea6e950 rbp: 0x000070000ea6e980 rsp: 0x000070000ea6e940
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x000070000ea6f0ac r11: 0x0000000000000246
r12: 0x000070000ea6e950 r13: 0x0000000118717028 r14: 0x000070000ea6e948 r15: 0x0000000000000006
rip: 0x00007ff807e56ddc rfl: 0x0000000000010246 cr2: 0x000000010133b000
Logical CPU: 3
Error Code: 0x00000000
Trap Number: 6
Thread 10 instruction stream:
d2 e8 44 61 fa ff 41 80-66 08 df 48 8d 75 dc 83 ..Da..A.f..H.u..
0e ff 6a 03 5b 89 df 31-d2 e8 a2 0c 00 00 6a 01 ..j.[..1......j.
5f e8 8a 07 00 00 89 df-4c 89 e6 31 d2 e8 16 0c _.......L..1....
00 00 e8 05 0c 00 00 48-89 c7 44 89 fe e8 b8 0b .......H..D.....
00 00 bf 10 27 00 00 e8-dc 3f fd ff 41 c7 46 08 ....'....?..A.F.
e7 ff ff ff 89 df 4c 89-e6 31 d2 e8 60 0c 00 00 ......L..1..`...
[0f]0b 55 48 89 e5 41 56-53 48 81 ec d0 00 00 00 ..UH..AVSH...... <==
49 89 fe 48 89 b5 28 ff-ff ff 48 89 95 30 ff ff I..H..(...H..0..
ff 48 89 8d 38 ff ff ff-4c 89 85 40 ff ff ff 4c .H..8...L..@...L
89 8d 48 ff ff ff 84 c0-74 29 0f 29 85 50 ff ff ..H.....t).).P..
ff 0f 29 8d 60 ff ff ff-0f 29 95 70 ff ff ff 0f ..).`....).p....
29 5d 80 0f 29 65 90 0f-29 6d a0 0f 29 75 b0 0f )]..)e..)m..)u..
Binary Images:
0x7ff807ecd000 - 0x7ff807f04fff libsystem_kernel.dylib (*) <8cc28466-fd2f-3c80-9834-9525b7beac19> /usr/lib/system/libsystem_kernel.dylib
0x7ff807f05000 - 0x7ff807f10fff libsystem_pthread.dylib (*) <b5454e27-e8c7-3fdb-b77f-714f1e82e70b> /usr/lib/system/libsystem_pthread.dylib
0x10f6ec000 - 0x10f892fff libuno_sal.dylib.3 (*) <72ef20b1-cd7e-380a-b8ad-72f40a361df6> /Applications/OpenOffice.app/Contents/MacOS/libuno_sal.dylib.3
0x111a0a000 - 0x111df1fff libvcl.dylib (*) <d653734e-5267-32ef-b609-72ebea8801d8> /Applications/OpenOffice.app/Contents/MacOS/libvcl.dylib
0x7ff808dce000 - 0x7ff80918afff com.apple.Foundation (6.9) <e22e60bb-ab77-3120-862f-92fa74feffcf> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7ff807f52000 - 0x7ff808454fff com.apple.CoreFoundation (6.9) <93c48919-68af-367e-9a67-db4159bc962c> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff810c51000 - 0x7ff810f44fff com.apple.HIToolbox (2.1.1) <06fdecd6-9f69-397b-b1e2-a8226c0ba7ed> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff80a9cb000 - 0x7ff80b85afff com.apple.AppKit (6.9) <06015263-62ac-3b08-a298-dc835c18452a> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x14b255000 - 0x14b3c6fff libswui.dylib (*) <a2547214-39e2-31ff-b31e-6b64abb20c91> /Applications/OpenOffice.app/Contents/MacOS/libswui.dylib
0x149028000 - 0x149a54fff libsw.dylib (*) <8e439e96-35d5-32f8-8cb4-e4fad2b4f15f> /Applications/OpenOffice.app/Contents/MacOS/libsw.dylib
0x110382000 - 0x110721fff libsfx.dylib (*) <5d2b8952-59e2-31fd-b3d0-c52c8f72791b> /Applications/OpenOffice.app/Contents/MacOS/libsfx.dylib
0x10f5a4000 - 0x10f60dfff libsofficeapp.dylib (*) <bb9118c7-79b6-3057-ab24-4ee5299ca268> /Applications/OpenOffice.app/Contents/MacOS/libsofficeapp.dylib
0x10f40e000 - 0x10f40efff org.openoffice.script (4.1.9) <ddcd84ca-9d7b-3d9d-9490-71606113526e> /Applications/OpenOffice.app/Contents/MacOS/soffice
0x10f664000 - 0x10f676fff libvos3s5abi.dylib (*) <5e465605-b32f-3ab9-818e-e5d798f72525> /Applications/OpenOffice.app/Contents/MacOS/libvos3s5abi.dylib
0x14ae30000 - 0x14ae68fff updchk.uno.dylib (*) <59f47481-b47f-3df3-aedf-f66d01904621> /Applications/OpenOffice.app/Contents/MacOS/updchk.uno.dylib
0x7ff807dd5000 - 0x7ff807e5dfff libsystem_c.dylib (*) <e42e9d7a-03b4-340b-b61e-dcd45fd4acc0> /usr/lib/system/libsystem_c.dylib
0x7ff80f07f000 - 0x7ff80f391fff com.apple.QuartzCore (1.11) <fe25fa55-548b-3a42-84bb-31b16eace40e> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10fab7000 - 0x10fbc4fff libcomphelps5abi.dylib (*) <4765d1b0-5698-37f9-941c-a7fcbaf592eb> /Applications/OpenOffice.app/Contents/MacOS/libcomphelps5abi.dylib
0x114433000 - 0x11449dfff configmgr.uno.dylib (*) <e542988f-da59-3d7a-a7e4-2d603515863f> /Applications/OpenOffice.app/Contents/MacOS/configmgr.uno.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=1.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.4G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
ATS (font support) 32.2M 105
ATS (font support) (reserved) 8K 2 reserved VM address space (unallocated)
Accelerate framework 640K 5
Activity Tracing 256K 1
CG backing stores 1440K 8
CG image 32K 6
ColorSync 228K 27
CoreAnimation 43.5M 36
CoreGraphics 16K 3
CoreImage 8K 2
CoreUI image data 1756K 24
Foundation 48K 2
Kernel Alloc Once 8K 1
MALLOC 261.2M 57
MALLOC guard page 48K 11
MALLOC_MEDIUM (reserved) 704.0M 6 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
ObjC additional data 15K 1
STACK GUARD 56.0M 13
Stack 14.1M 13
VM_ALLOCATE 9796K 167
__CTF 756 1
__DATA 25.5M 443
__DATA_CONST 12.4M 179
__DATA_DIRTY 535K 99
__FONT_DATA 4K 1
__LINKEDIT 685.3M 114
__TEXT 324.0M 437
__UNICODE 592K 1
dyld private memory 1536K 3
mapped file 763.6M 415
shared memory 768K 15
=========== ======= =======
TOTAL 3.2G 2199
TOTAL, minus reserved VM space 2.2G 2199
-----------
Full Report
-----------
{"app_name":"soffice","timestamp":"2022-11-07 12:22:33.00 -0500","app_version":"4.1.9","slice_uuid":"ddcd84ca-9d7b-3d9d-9490-71606113526e","build_version":"","platform":1,"bundleID":"org.openoffice.script","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6 (21G115)","incident_id":"8B5D73FF-E2FD-41C0-9159-6597AF330C21","name":"soffice"}
{
"uptime" : 310000,
"procLaunch" : "2022-11-07 12:22:25.5102 -0500",
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Macmini8,1",
"procStartAbsTime" : 318566173080906,
"coalitionID" : 804,
"osVersion" : {
"train" : "macOS 12.6",
"build" : "21G115",
"releaseType" : "User"
},
"captureTime" : "2022-11-07 12:22:33.6979 -0500",
"incident" : "8B5D73FF-E2FD-41C0-9159-6597AF330C21",
"bug_type" : "309",
"pid" : 46087,
"procExitAbsTime" : 318574360123292,
"cpuType" : "X86-64",
"procName" : "soffice",
"procPath" : "\/Applications\/OpenOffice.app\/Contents\/MacOS\/soffice",
"bundleInfo" : {"CFBundleShortVersionString":"4.1.9","CFBundleIdentifier":"org.openoffice.script"},
"storeInfo" : {"deviceIdentifierForVendor":"32DD4EA3-B3C3-530C-AD98-C01B66F948F1","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.openoffice.script",
"crashReporterKey" : "6A512C8F-ACA4-69F5-9B79-16FF37EC1CBD",
"bridgeVersion" : {"build":"19P6067","train":"6.6"},
"sleepWakeUUID" : "9C8F809C-56FD-4C21-AE14-D55E7F103979",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_INSTRUCTION","signal":"SIGILL"},
"termination" : {"flags":0,"code":4,"namespace":"SIGNAL","indicator":"Illegal instruction: 4","byProc":"exc handler","byPid":46087},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 10,
"threads" : [{"id":2464682,"queue":"com.apple.main-thread","frames":[{"imageOffset":15314,"symbol":"__psynch_mutexwait","symbolLocation":10,"imageIndex":0},{"imageOffset":15998,"symbol":"_pthread_mutex_firstfit_lock_wait","symbolLocation":76,"imageIndex":1},{"imageOffset":7355,"symbol":"_pthread_mutex_firstfit_lock_slow","symbolLocation":205,"imageIndex":1},{"imageOffset":22222,"symbol":"osl_acquireMutex","symbolLocation":14,"imageIndex":2},{"imageOffset":29522,"symbol":"non-virtual thunk to SalYieldMutex::acquire()","symbolLocation":18,"imageIndex":3},{"imageOffset":3060274,"symbol":"-[TimerCallbackCaller 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