[Dropped] Program frozen with unsaved document
[Dropped] Program frozen with unsaved document
I have a rather lengthy document ready to save but everything is frozen with no action on either toolbar - is there a way I can save this document or shall I have to recreate it? It froze when I clicked on the save button.
Last edited by MrProgrammer on Thu Jul 27, 2023 4:47 pm, edited 1 time in total.
Reason: Dropped: ianwatt used → Force Quit -- MrProgrammer, forum moderator
Reason: Dropped: ianwatt used → Force Quit -- MrProgrammer, forum moderator
OpenOffice 4.1.8 on MacOS 13.4.1
- Hagar Delest
- Moderator
- Posts: 32711
- Joined: Sun Oct 07, 2007 9:07 pm
- Location: France
Re: Program frozen with unsaved document
Hi and welcome to the forum!
Have a look in the /backup folder of the AOO user profile: [Tutorial] The OpenOffice User Profile.
In the temporary folders of your system, you may have some files that could be helpful, see in this thread how to recover them (it is not exactly your case but some operations could be relevant for you): [Tutorial] The Dreaded Pound Signs: file reduced to ####. Especially the part about "Looking for temporary files" in [Tutorial] How to find and un-delete AOO/LO temporary files.
Have a look in the /backup folder of the AOO user profile: [Tutorial] The OpenOffice User Profile.
In the temporary folders of your system, you may have some files that could be helpful, see in this thread how to recover them (it is not exactly your case but some operations could be relevant for you): [Tutorial] The Dreaded Pound Signs: file reduced to ####. Especially the part about "Looking for temporary files" in [Tutorial] How to find and un-delete AOO/LO temporary files.
LibreOffice 24.2 on Xubuntu 24.04 and 7.6.4.1 portable on Windows 10
Re: Program frozen with unsaved document
Perhaps this is a little late, but if you still have your document in the frozen state, it may be possible to save.
I typically see this freeze on Macs when you have iCloud sync active (like almost every user around here does), use the 5G free storage offer (again almost everyone ...) and reach the storage limit. The temporary solution is to stop syncing. Not at a Mac right now, so I cannot check before I post, but try these steps:
I typically see this freeze on Macs when you have iCloud sync active (like almost every user around here does), use the 5G free storage offer (again almost everyone ...) and reach the storage limit. The temporary solution is to stop syncing. Not at a Mac right now, so I cannot check before I post, but try these steps:
- "Soft quit" sync: System Preferences/iCloud ; uncheck iCloud Drive syncing.
- Force quit: Cmd+Option+Esc. Select the iCloud sync item in the list and click Quit button.
Not sure that the sync client will actually appear in the list. If you don't find it, skip to next step. - "Brute force": Disconnect from internet.
Re: Program frozen with unsaved document
Thank you Hagar and Keme - my frustration level peaked and I just Force Quit the whole thing and am now ready to start over again!!
Thanks for your suggestions and willingness to help.
Thanks for your suggestions and willingness to help.
OpenOffice 4.1.8 on MacOS 13.4.1
Re: Program frozen with unsaved document
It is good practice to name a document (/File /Save As) immediately on commencing it, and then regularly press Ctrl S (Cmd S on a Mac?) to save current state. If it then locks up, one only loses the last modifications.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS