[Solved] Upgraded to AOO 3.4 - Java JRE not found any more

druegeme · Post by **druegeme** » Thu Jun 14, 2012 5:17 pm

Hi,

first post here, sorry upfront if this is due to user stupidity, but I've tried for a while, also tried to find solution in wiki and googling, no avail. So I would highly appreciate any help on this!

Having used ooo and base for a while (on Win 7 64bit), I recently updated ooo to the 3.4 version.

Now when trying to open a table in Base, I get this error message:

'The OpenOffice.org configuration has been changed. Under Tools - Options - OpenOffice.Org - Java, select the Java runtime environment you want to use..'.

Then, after clicking 'OK', another error pops up:

'The connection to the data source "New Database" could not be established. No Java installation could be found. Please check your installation.'

So when I go to the tools/options/Java, I see entries for the Java versions I have installed (1.7.0_05 and 1.6.0_33) with an empty checkmark to the left.

I can check either of the entries, click 'OK' and close the window.

However, the problem persists (no Java installation found), and when I go back to the same menu tools/options/Java, I see both Java versions de-selected again. None selected.

I have tried several things:
-uninstalling all Java, and installing only one
-tried both Java 1.7 and 1.6 in both 32 and 64 bit versions
- uninstalled and re-installed ooo completely
- set class path to jre directory (e.g. c:\Program Files (x86)\Java\jre7)

Apologies for the long post.. would appreciate any help!

Thanks

Post by **RoryOF** » Thu Jun 14, 2012 5:31 pm

Try setting the Java 1.6 version, 32 bit, then exit OpenOffice and its quickstarter. Now start OpenOffice again. Usualy the easiest way is to shut down computer, poeroff, then on again after a short pause.

druegeme · Post by **druegeme** » Thu Jun 14, 2012 5:48 pm

thanks for the suggestion. Unfortunately it did not help.

I should have mentioned that I also had tried rebooting (after re-installing ooo and jre).

The issue seems to be that the JRE selection under options/Java doesn't stick. I can select the Java version per radio button, but when I exit just the menu and come back to it it is de-selected again.

Post by **Hagar Delest** » Thu Jun 14, 2012 8:58 pm

Try to reset your OpenOffice user profile.

Please add '[Solved]' at the beginning of your first post title (edit button) if your issue has been fixed.

druegeme · Post by **druegeme** » Thu Jun 14, 2012 10:16 pm

sorry that didn't do it either, but thanks for the reply.

I'm starting to wonder if the OOo 3.4 Base is actually compatible with the JRE versions I have installed (1.7.0_05 and 1.6.0_33; these are the official latest ones available from Sun as of this date).

As mentioned, while I can select them, it doesn't seem to 'stick' ie it doesnt show as selected when I open the dialog next time. And I think ooo would detect and select a compatible version automatically.

So I've read the release notes but have not found anything relating to compatible JRE versions.

Anyone know?

Thanks!!!

Post by **lgusaas** » Thu Jun 14, 2012 10:46 pm

druegeme wrote:I'm starting to wonder if the OOo 3.4 Base is actually compatible with the JRE versions I have installed (1.7.0_05 and 1.6.0_33; these are the official latest ones available from Sun as of this date).

Use 1.6.0_33 (32 bit)

As mentioned, while I can select them, it doesn't seem to 'stick' ie it doesnt show as selected when I open the dialog next time. And I think ooo would detect and select a compatible version automatically.

You need to quit AOO after selecting the Java version and then restart it, otherwise Java isn't recognized and the selection isn't remembered.

druegeme · Post by **druegeme** » Fri Jun 15, 2012 4:34 am

ok...

so I started Base, went to Tools/options/Java, selected 1.6.0_033, and quit the program

Also killed processes soffice.bin, and soffice.exe

Then re-started Base... and... after clicking on 'Tables' same error again:

"The OpenOffice.org configuration has been changed. Under Tools - Options - OpenOffice.org - Jave, select the JRE you want to have used.."

and "No Java installation could be found"

I wonder if it is a version issue. On another PC I run JRE 1.6.0_24 with Base 3.4 and it works perfectly. I'll try to find an old JRE version and give that a shot.

druegeme · Post by **druegeme** » Fri Jun 15, 2012 6:04 am

well that didn't help either.. I'm at a loss!

Thanks for all the suggestions so far.

druegeme · Post by **druegeme** » Fri Jun 15, 2012 6:12 am

Success!

I tried the nuclear user profile reset method again (rename user directory) and that did it.

Thanks to Hagar Delest.

jfehribach · Post by **jfehribach** » Mon Jun 25, 2012 2:53 am

Got it to work. "nuke" method required me to use Windows task manager to kill running soffice process before Windows would allow me to rename the folder.

ute_arbeit · Post by **ute_arbeit** » Wed Oct 23, 2013 10:32 am

I was ready for nuking my user folder because I had tried everything else without success and went to http://forum.openoffice.org/en/forum/vi ... 403#p58403.

There I found one hint:

Still not fixed: a dev seems to have recently found the root cause: close OpenOffice (including the Quickstarter) and in the user profile, go to the folder /user/extensions/bundled/. Rename the files extensions.pmap and extensions.db (if they do exist). Restart OpenOffice and see if there is any improvement.

This tip made it for me. In my existing user profile I found extensions.pmap in /user/extensions/bak/ and /user/extensions/tmp/. I renamed both and after restarting OO the JRE was found. Ugh!