[Solved] Error 1310 soffice.odg/error 1304 soffice.odp

[gmnelson]

when trying to install OOo 3.3 get error 1310 error writing file c:\programdata\microsoft\windows\templates\soffice.odg verify that you have access to that directory...retry just repeats the error, ignore then goes to an error 1304 error writing file c:\programdata\microsoft\windows\templates\soffice.odp...retry of this repeats error while cancel rolls back entire installation. in windows explorer templates folder is marked as a pointer/shortcut but when i try to open i get a system error

cannot obtain access...the system cannot resolve the file name

. if i try to use a command line dir command templates shows as a <junction> pointing to itself. if i try to open that level with a cd command or delete using del i get

the system cannot resolve the file name

but if i try to create the directory with md i get

file or subdirectory already exists

.
how can i fix this problem. i had the same problem trying to install full version of OOo 3.2.1 that i never did get fixed, i have been using the portableapps.com portable version 3.2.0.

[Hagar Delest]

Hi and welcome to the forum!

See that query about error 1310
or that one about error 1304.

Please add '[Solved]' at the beginning of your first post title (edit button) if your issue has been fixed.

[gmnelson]

after changing permission to control total at c:\programdata level using right click:properties:security:edit, then changing name of <junction> c:\programdata\microsoft\windows\templates using right click:change name i created folder c:\programdata\microsoft\windows\templates.
i then ran the installer as administrator and it finally ran all the way thru.

THANKS

[jape]

[solved] Error 1310 Followed description acc. member gmnelson, but did not change name of junction. I simply deleted the Templates map at the c:\programdata level, after I changed permission to control total from admin. to user rights. Then created new map named Templates in the Windows folder, and then installed Openoffice flawlessly.
Windows system is Vista home.
Remark that the folder c:\programdata\microsoft\windows\templates is mostly hidden, so you need to make it visible by
marking the item 'show hidden files/folders' under folder options of windows explorer.
Thanks mr.Nelson for help sofar anyway!